How to build a successful digital marketplace

Digital marketplaces are a hot topic as communications service providers (CSPs) seek new revenue opportunities, especially in B2B markets

Operators’ common goal is to offer increasing value to businesses beyond connectivity, phones and network devices. As they have expanded offerings into areas like security software, productivity tools and unified communications services, some are focusing on verticals, creating solutions often via partnership that address needs specific to sectors such as healthcare, education and automotive.

Download your complimentary ebook, in partnership with TM Forum, in which we cover:

  • TickWhat is a digital marketplace?
  • TickExamples of emerging marketplaces
  • TickBuilding a marketplace to last
  • TickHow to integrate a marketplace into your customer experience

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What CloudSense customers say about us

"They understood how we operate and the complexity of what was needed to fulfil our vision. When you talk to most e-commerce providers it's a case of 'one size fits all' but CloudSense were able to provide the different elements that our sales teams and partners needed implemented."

Brendan O'Rourke, CIO

Go to market 3x faster

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"From what we saw, CloudSense wouldn't be just a vendor, but a partner. This combined with the flexibility offered by the CloudSense platform, was the most important factor in us deciding to go for CloudSense."

Marvin Walstra, Manager of Back Office Systems Support

Product launch cut from two weeks to an hour

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"CloudSense enables out internal and external partners to sell more, easily. By automating our sales processes out lead-to-order time is cut by 25%."

Danielle de Haes, Enterprise CRM Manager


25% reduction in lead-to-order time

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