Summary
In our final episode of the series, Vish underlines his top tips to help Telcos stay relevant when looking to differentiate in a hugely competitive market. Excellent customer service is crucial for telecom companies but what else can be done in order to stay at the forefront of your customers minds?
Speakers
Vish Kumar
Senior VP Product Management @CloudSense
Vish has extensive experience in the Telecommunications industry - prior to joining CloudSense he served as the GM for Credit fraud and payments at Telstra, and before that spent 12 years at Optus in various roles ranging from leading sales teams through finance, operations, and business improvement. He has worked with all parts of telecommunications including VNOs, Wholesale, SMB, B2B and B2C.
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