Manage scale and quotes of all sizes

Large-order management, multi-site service qualification and bulk- subscriber management are all available out of the box with CloudSense. They are just some of the features that allow you to handle quotes of all sizes with ease, speed and accuracy, so you can scale your offering whenever it is required. 

Support dynamic and bundled pricing

CloudSense enables you to create static or dynamic bundles for all your products, services, subscriptions and third-party offerings quickly and easily. The system also performs high-complexity pricing calculations and carries out advanced analysis of deal profitability. You can set prices according to your preferred criteria while still controlling your profit margins. 

Successfully launch new products

CloudSense can help you launch new products 3x faster than before. A single platform to manage all your products, services, pricing and business rules, it fully integrates with your CPQ, selling and order-fulfillment platforms to improve accuracy and reduce order fallout. An intuitive, user-friendly interface means there’s no hard-coding or customization required. You can configure products and make them available for your sales teams to start selling immediately.

Adjust offers at speed

CloudSense enables you to make in-flight order and subscription changes to new and existing orders in real time, without disrupting the fulfillment process. You can clearly define the new information and send it to provisioning and billing teams, so there are no gaps in customer service. You can then create and manage promotions, discounts, add-ons and bundles at any point in the product lifecycle – so you can always respond to market shifts as they occur.

Use discounting strategically

The product catalog data, plus pricing and promotions data in CloudSense enable you to develop commercial bundles, compatible add-ons, promotions, customer-specific pricing, channel-specific pricing and other discounts within set thresholds. You can identify where specific offers will deliver greatest advantage and measure the result, so that your discounting policy is strategic and effective.  

Offer seamless, customer-focused quoting

CloudSense enables you to create indicative quotes during the customer prospecting process and add quote variations as you need them. You also have the ability to enrich the order with essential information during the order-capture process, after order decomposition or after the start of the commercial delivery process.

Innovate effectively

CloudSense helps you take the risk out of innovation. Readily accessible data on your customers, products and services help you develop new evidence-driven services with confidence. And because CloudSense automates and optimizes the complete design-to-launch-to-retire process lifecycle, you can shorten the time to profit, and rapidly retire any that don’t resonate as expected.

Delight your customers

CloudSense allows you to view all customer orders, subscriptions, services and a history of changes in one place, to give you the tools to enhance each customer engagement and improve satisfaction levels. Automated renewals, personalized offers and easy, self-service experiences also help you drive up renewals, drive down churn – and boost your revenues.

Succeed as a techco

Because it supports the agile and flexible business operations that define techcos, CloudSense has become a key success factor in many telcos’ transition. With our support you can migrate certain legacy systems to our data-centric, cloud-enabled modular IT stack. You will be able to deploy AI effectively for your business, offer greater customer personalization, and turn product complexity into a competitive advantage.