With ever-evolving customer expectations and inherently sophisticated products and business rules, it's not easy for Communications Service Providers (CSPs) to deliver experiences that are both profitable and please your customers.
Our Solution Overview outlines how the CloudSense CPQ & Order Management Platform empowers CSPs to transform digital customer experiences through omnichannel commerce solutions, all built natively on Salesforce.
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"They understood how we operate and the complexity of what was needed to fulfil our vision. When you talk to most e-commerce providers it's a case of 'one size fits all' but CloudSense were able to provide the different elements that our sales teams and partners needed implemented."
Brendan O'Rourke, CIO
"From what we saw, CloudSense wouldn't be just a vendor, but a partner. This combined with the flexibility offered by the CloudSense platform, was the most important factor in us deciding to go for CloudSense."
Marvin Walstra, Manager of Back Office Systems Support
"CloudSense enables out internal and external partners to sell more, easily. By automating our sales processes out lead-to-order time is cut by 25%."
Danielle de Haes, Enterprise CRM Manager