Seamlessly capture, automate and fulfill every aspect of an order as soon as a sale has been made, for a smooth and frictionless customer experience. 

The CloudSense solution automates the entire order fulfillment process for B2B communications companies such as telcos and techcos for new orders, subscription changes and renewals, whilst making it easy for sales agents to see the real-time status of every order.

In this short demo, using the example of a customer purchasing an iPhone, along with additional services, we show you how the CloudSense platform captures the order automatically in Salesforce, and automates the entire order to fulfillment process for a telecommunications company. We also demonstrate how easy it is to make in-flight changes to an order, without disrupting the fulfillment process.