Building a scalable and successful telco marketplace strategy in the XaaS economy

Webinar overview

Back in May 2022, we broadcast a webinar that asked the question "What is a Marketplace?", and delved into detail about rapid changes in the telecommunications business landscape, how marketplaces are seeing their reputations grow year-on-year, and outlined some of the types of marketplace that you might come across.

Both speakers from that webinar - CloudBlue's Global Head of Strategy and Commercial Operations Darek Tasak, and CloudSense VP of Industry Solution, Vish Kumar - are returning to talk more specifically about what your business will want to have in place before launching a marketplace.

In this webinar, we discuss:

• Why marketplaces are attracting so much attention
• The challenges of setting up a marketplace successfully
• Optimizing your customer experience
• How to curate your products in a streamlined way
• How to offer dynamic sales journeys
• Best practices for customer support

Presenters

Darek Tasak

Global Head of Strategy & Commercial Operations, CloudBlue

Darek leads business strategy and commercial operations in CloudBlue, encompassing strategic alliances and partnerships, go-to-market services, pricing, contract management, as well as delivery of commercial programs and initiatives.

Vish Kumar

VP Industry Solutions, CloudSense

Vish has extensive experience in the Telecommunications industry - prior to joining CloudSense he served as the GM for Credit fraud and payments at Telstra, and before that spent 12 years at Optus in various roles ranging from leading sales teams through finance, operations, and business improvement. He has worked with all parts of telecommunications in including VNOs, Wholesale, SMB, B2B and B2C.